Japanese business language & business manner/Ứng xử trong môi trường làm việc với đối tác Nhật Bản

I. Implementation Orientation Requirements of the Course: 1) Orientation for Part 1 – Business Japanese and Office Culture - Reinforce knowledge from the language practice module and provide advanced-level Japanese knowledge such as: honorific forms, expressions used in customer interactions, and working in Japanese companies. - Provide basic communication knowledge such as: how to talk with Japanese people, forms of address, ways of refusal, persuasion, and problem-solving through specific situations, sample dialogues, or videos, etc. - Provide basic skills necessary when working in an environment with Japanese partners such as: exchanging business cards, dress code, making/receiving phone calls, receiving instructions/orders, etc. - Provide basic knowledge of how to write letters and conduct email correspondence. - Use examples of trade negotiations or an import/export process from Vietnam to Japan (or vice versa) for sample practice in business negotiation language or transactional language in import/export procedures. - Provide basic knowledge and skills in writing CVs, interviewing, and dress etiquette to prepare students for future job applications. 2) Orientation for Part 2 – Japanese Companies from the Perspective of Vietnamese Culture - Provide students with an understanding of Japanese personality traits in daily life and at the workplace. - Provide students with knowledge about Japanese working styles. - Enable students to discuss Japanese corporate culture from the perspective of Vietnamese culture and compare the two working styles. - Provide real case studies and create opportunities for students to propose solutions for effective interaction with Japanese colleagues in the workplace. II. Course Objectives: 1) Objectives of Part 1 – Business Japanese and Office Culture After completing this part, learners will be able to: - Apply advanced-level Japanese knowledge such as appropriate ways of speaking, forms of address, and use of honorifics. - Acquire basic and essential knowledge for working in environments with Japanese partners such as: exchanging business cards, dress code, making/receiving phone calls, receiving instructions/orders, etc. - Know how to conduct basic email communication. - Understand the import/export process with Japan; be familiar with the contents of trade transactions or procedures in import/export. - Have knowledge of CV writing, interviews, and demonstrate confidence in job interviews. 2) Objectives of Part 2 – Japanese Companies from the Perspective of Vietnamese Culture After completing this part, learners will be able to: - Understand the characteristic personality traits of Japanese people, both in general and in the workplace. - Understand Japanese-style working practices. - Be able to compare Japanese working styles with Vietnamese working styles from the perspective of Vietnamese culture. - Be able to identify situations and propose effective solutions for interacting with Japanese people in the workplace. III. Course Implementation Format: See details in the Grading Structure.