Advanced Business Communication_Kỹ năng giao tiếp nâng cao trong kinh doanh

This course addresses the fundamental elements of communication in business environment to equip learners with essential communication tools to ensure success for both individuals and organization. Upon the completion of this course, the learners will be able to: (1) communicate effectively in writing the basic and practical business correspondence including emails and letters to internal and external customers (peers, subordinates, superiors, customers, partners, suppliers, and other stakeholders. (2) communicate effectively in speaking in different business contexts including socialization, staff meetings, meetings with customers and partners where the learners may play the role of participants or presenters. (3) successfully present their ideas of major research/problem solving in form of business report and presentation. (4) personalize their communication style to enhance communicative effects and leave good impresson on readers/audience (5) communicate effectively in job preparation